Refund policy

*Introduction*
Happy Olly's Refund Policy provides guidelines for processing refunds, applicable to all purchases made by our website visitors.

*Eligibility Criteria*
Refunds are available for products returned within 30 days of purchase, in their original condition, and with a valid proof of purchase. Custom or personalized items are excluded from refunds.

*Process of Refund*
To initiate a refund, customers must contact our customer service team with their order details. Upon approval, customers will receive instructions on how to return the product.

*Refund Method and Timeline*
Approved refunds will be processed to the original method of payment within 7-10 business days. In certain cases, store credit may be offered as an alternative.